Topic:

How does an agency user update their username, full name, email address or contact number?

Description:

To be able to update the contact information for a Nixle agency user, the user will need to be logged into their profile. 
If unable to log in, please contact the Account Manager or Nixle Technical Support.

Contact information for Nixle Technical Support can be found in the 000004069 - Nixle: Technical Support Services Guide.

Username

Nixle users are not able to update the agency username, please contact the Nixle Technical Support for assistance updating the username.
Contact information for Nixle Technical Support can be found in the 000004069 - Nixle: Technical Support Services Guide.

Full Name

1. Login to https://agency.nixle.com/login/ 2. Select My Account in the top right-hand corner
3. Click the Personal Information tab  4. Update the Full Name 5. Click Save

Email Address

1. Login to https://agency.nixle.com/login/ 2. Select My Account in the top right-hand corner
3. Click the Personal Information tab  4. Click Edit Emails
5. To add a new email click Add New Email 6. To remove an email address, click Delete

Contact Number 

1. Login to https://agency.nixle.com/login/ 2. Select My Account in the top right-hand corner
3. Click the Personal Information tab  4. Update the Cell Phone or Phone as required 5. Click Save