Nixle: Viewing Group Statistics

Question:

How can I see the number of subscribers a group has?

How can I see the number of subscribers in my Nixle Wire group?

Answer:

To view the amount of subscribers in a public, private, or the Nixle Wire group, please follow the steps listed below:

NOTE:

The reporting feature is only available on the Nixle Engage and Nixle 360 platforms.

Groups Tab

The groups tab shows the number of subscribers each group has. The groups tab can be accessed by following these steps:

  1. Log in to your account at agency.nixle.com.
  2. Choose Groups from the menu bar.
  3. Choose Public Groups or Private Groups from the sub-menu bar.
  4. The Contacts column will show the number of subscribers for each group in the agency. Clicking on the number will display a list of the group's contacts.
    1. NOTE: The Nixle Wire and Nixle Dial groups will show the number of subscribers only.

Reporting Tab

Reportinab

The reporting tab also shows the number of subscribers each group has. It also shows the day-to-day number of new subscribers for each group. The reporting tab can be accessed by following these steps:

  1. Log in to your account at agency.nixle.com.
  2. Choose Reporting from the menu bar.
  3. Click Week Back Icon to view the number of subscribers for previous weeks, and Week Forward Icon for successive weeks.
  4. Choosing between Total Subscribers, SMS Subscribers, Email Subscribers, and Voice Subscribers filters each day's number of subscribers to that subscription type.
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