Diane McCoy

  • Total activity 182
  • Last activity
  • Member since
  • Following 0 users
  • Followed by 0 users
  • Votes 0
  • Subscriptions 4

Activity overview

Latest activity by Diane McCoy
  • Diane McCoy created an article,

    Nixle Publishing Options Fail - INTERNAL ONLY

    1. Knowledge
    2. Agency
    3. Configuration

    View Customer Facing Article Solution The permanent solution for this issue is to contact the Implementations team and ask them to add the NOEDIT_ce_<nixle agency user account> flag to that agency....

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • Diane McCoy created an article,

    Nixle Publishing Options Fail

    1. Knowledge
    2. Agency
    3. Configuration

    Problem Nixle publishing options fail to publish.  Root Cause This issue can occur when the user through which you are trying to send out the publication meets one of the following criteria: Is n...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • Diane McCoy created an article,

    IPAWS 101 for Nixle

    1. Knowledge
    2. IPAWS

    IPAWS 101As you may be aware, Nixle is compatible with the IPAWS messaging system. IPAWS is short for the Integrated Public Alert Warning System, a project of FEMA that allows authorized agencies t...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • Diane McCoy created an article,

    Nixle: Everbridge Nixle Administrator Master Class 2020

    1. Training
    2. Instructional Materials

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • Diane McCoy created an article,

    Nixle: Everbridge Nixle Basic Message Sender Master Class

    1. Training
    2. Instructional Materials

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • Diane McCoy created an article,

    Nixle: Writing & Texting Tips

    1. Knowledge
    2. Agency
    3. Message Center

    This 2-page PDF guide provides you with some tips for composing and sending Nixle messages to residents.

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • Diane McCoy created an article,

    Nixle: Viewing Sent Messages Statistics

    1. Knowledge
    2. Agency
    3. Message Center

    Question: How can I view the delivery statistics for either a single message or all of an agency's sent messages? What does each column represent in the downloaded file? Answer: NOTE: Down...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • Diane McCoy created an article,

    Nixle: Viewing Group Statistics

    1. Knowledge
    2. Agency
    3. Contacts and Groups

    Question: How can I see the number of subscribers a group has? How can I see the number of subscribers in my Nixle Wire group? Answer: To view the amount of subscribers in a public, private, or...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • Diane McCoy created an article,

    Nixle: Users With Multiple Agencies

    1. Knowledge
    2. Agency
    3. Users

    Topic: Users that require access to multiple agencies in Nixle.   Description: If a registered Nixle user requires access to another agency, they can use their existing login to access the other...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • Diane McCoy created an article,

    Nixle: Tipping Service

    1. Knowledge
    2. Agency
    3. Tipping

    Question: How do I use the Nixle tipping feature? Answer: Nixle's tipping feature allows residents to proactively connect with your agency by submitting anonymous tips via web form and text mess...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes