Diane McCoy

Nixle: Testing Voice Dialing

1. Knowledge
2. Agency
3. Message Center

Question: How should Nixle's voice dialing system be tested? What should an agency be aware of when using the Nixle Dial system? Answer: Attached is a document that contains a customizable temp...

• Edited September 25, 2023 23:50
• 1 follower
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Nixle: Can a Nixle Message Be Sent to Recipients Using the Everbridge Mobile App?

1. Knowledge
2. Agency
3. Message Center

Question Can Nixle messages be sent to recipients using the Everbridge Mobile App? Answer Yes. Nixle publications sent to the Nixle Wire (Main Public Group) will route the message to Everbridge Mob...

• Edited August 27, 2024 19:36
• 1 follower
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Nixle: Adding YouTube Videos to Nixle Publications

1. Knowledge
2. Agency
3. Message Center

Question How can I add a YouTube video to my Nixle publication? Is there a limit to how many YouTube videos can be in my message? Is there a size limit for a YouTube video? Answer YouTube videos ca...

• Edited July 12, 2024 14:40
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Nixle: Embedding Links in Nixle Messages

1. Knowledge
2. Agency
3. Message Center

Question: How do I embed a link in a Nixle message? Will URLs in the web message be hyperlinked? Answer: Any URL containing the "http://", "https://", or "www" prefix will be displayed as a hyp...

• Edited September 25, 2023 23:50
• 1 follower
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Nixle: Creating Message Templates

1. Knowledge
2. Agency
3. Message Center

Question: How can I create a Nixle message template? Answer: To create a message template, follow the steps listed below: Log in to your agency at agency.nixle.com. Create a public or private ...

• Edited September 25, 2023 23:50
• 1 follower
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Nixle: Translated Nixle Message Recipients

1. Knowledge
2. Agency
3. Message Center

Question: How are recipients of a translated Nixle message determined? Do all message recipients receive the translated version of a message? Answer: NOTE: Translated messages are only ava...

• Edited September 25, 2023 23:50
• 1 follower
• 0 comments
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Nixle: Voice Greeting

1. Knowledge
2. Agency
3. Configuration

Question Is it possible to change the agency's voice greeting on a Nixle voice call? Answer: NOTE: The Nixle Voice feature is only available on the Nixle 360 platform. Yes. However, Ni...

• Edited August 27, 2024 19:30
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Nixle: Email Header

1. Knowledge
2. Agency
3. Message Center

Question: Is it possible to modify a Nixle Agency's email header? Answer: It is possible to update the header, although the Agency name in the header cannot be changed. Follow the steps below to...

• Edited September 25, 2023 23:50
• 1 follower
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Nixle: Submitting an Anonymous TIP

1. Knowledge
2. Agency
3. Tipping

Topic: Submitting an anonymous TIP. Description: There are two ways to submit an anonymous TIP to an Agency; via SMS and via webpage submission. SMS To submit a TIP via SMS, you will first nee...

• Edited September 25, 2023 23:50
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• 0 comments
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Nixle: Revoking Facebook Permissions for the Nixle Post App

1. Knowledge
2. Agency
3. Message Center

Question: How can Facebook posting permissions be revoked for the Nixle Posting app? Is it possible to prevent a Nixle agency user, with publishing privileges, from sharing an agency message to t...

• Edited September 25, 2023 23:50
• 1 follower
• 0 comments
• 0 votes