Diane McCoy
Articles
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Nixle: Troubleshooting Guide for Agencies and Users
Topic: Troubleshooting Guide for Nixle Agencies and Agency Users. Resolution: Agencies See the table below for explanations of common issues and requests for Agencies, and the steps to resolv...
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Nixle: What Domain Should My Organization Allow So It Can Receive Email Notifications From Nixle
Question: What domain should my organization allow so it can receive email notifications from Nixle? What domain sends contact upload confirmation emails? Answer: Email notifications and contac...
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Nixle: How to Subscribe to Nixle Alerts
Topic: How to subscribe to Nixle alerts. Description: There are a few ways to subscribe to Nixle to receive real-time alerts and advisories directly from your local police department and other l...
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Nixle: Everbridge Response to Log4j Security Vulnerability
Overview On December 9, 2021, a new vulnerability was announced in a software package commonly used by many web applications. The vulnerability enables a malicious party to remotely execute comman...
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Nixle: How Long are Nixle Publications Retained?
Question: How long are Nixle publications retained? Answer: Currently Nixle publications are retained indefinitely. However, the number of retained publications that can be downloaded is limited...
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Nixle: How to Apply for Access to IPAWS-OPEN (MOA Attached)
Topic: How to apply for access to IPAWS-OPEN in order to use Nixle to publish WEA and EAS alerts. Description: IPAWS stands for "Integrated Public Alert & Warning System." To apply for access t...
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How to Change the Caller ID for a Nixle Agency
Topic: How to change the caller ID for a Nixle Agency. Description: Changing the caller ID for a Nixle Agency must be done by an Administrator. Please contact Nixle Support and provide the phone n...
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How can an Agency be removed or added to the zip code search on the Everbridge App?
Topic: How can an Agency be removed or added to the zip code search on the Everbridge App? Description: Any requests for an Agency to be removed or added to the zip code search on the Everbridge a...
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Nixle: Updating Groups
Topic Updating Nixle Groups. Description To be able to make changes to any of the agency groups in a Nixle Agency, the agency will require an Agency Admin with Group permissions. If there are no ...
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Nixle: Geographic Filtering ZIP Codes
Question: How could a resident receive a message if they live outside of the geofiltered shape used in the message? Answer: Using geofiltering (such as creating a custom shape or defining ...