Nixle: Instructional Materials

Topic

Instructional materials.

Description

Descriptions and links for the most commonly requested Nixle product user guides are provided below. Additional documentation is available by searching the Support Center.

  • Creating Quality Nixle Messages
    A single-page PDF with the basic steps to creating a quality Nixle Message by asking "the 5 questions."
  • Increasing Your Subscriber Base
    A two-page PDF guide with tips on how to get more of your residents signed up to receive your messages.
  • Nixle 360 User Guide
    PDF copy of the Nixle 360 User Guide documentation, which includes screenshots and steps for using the Nixle 360 platform.
  • Nixle Connect User Guide
    PDF copy of the Nixle Connect User Guide documentation, which includes screenshots and steps for using the Nixle Connect platform.
  • Nixle Engage User Guide
    PDF copy of the Nixle Engage User Guide documentation, which includes screenshots and steps for using the Nixle Engage platform.
  • Nixle FAQ Guide
    Please download this guide to review answers to frequently asked questions you might have during your onboarding.
  • Nixle Message Types
    Single-page PDF with suggestions on how to choose the correct message type for your next Nixle message.
  • Nixle Onboarding Checklist
    Print out this PDF and work your way through the list of onboarding tasks to ensure you are ready to use the Nixle platform
  • Resolving Facebook Permission Issues
    A PDF guide to resolving the issue between Nixle and Facebook, caused by the recent Facebook change to business and organization pages.
  • Tip Watch Overview
    A two-page PDF describing the Nixle Tip Watch feature, with details on how residents can submit anonymous tips to your agency.
  • Writing Tips
    This 2-page PDF guide provides you with some tips for composing and sending Nixle messages to residents.
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