Topic:

Instructional materials.

Description:

Descriptions and links for the most commonly requested Nixle product user guides are provided below. Additional documentation is available by searching the Support Center.

• Creating Quality Nixle Messages
  A single-page PDF with the basic steps to creating a quality Nixle Message by asking "the 5 questions."
• Increasing Your Subscriber Base
  A two-page PDF guide with tips on how to get more of your residents signed up to receive your messages.
• Nixle 360 User Guide
  PDF copy of the Nixle 360 User Guide documentation, which includes screenshots and steps for using the Nixle 360 platform.
• Nixle Connect User Guide
  PDF copy of the Nixle Connect User Guide documentation, which includes screenshots and steps for using the Nixle Connect platform.
• Nixle Engage User Guide
  PDF copy of the Nixle Engage User Guide documentation, which includes screenshots and steps for using the Nixle Engage platform.
• Nixle FAQ Guide
  Please download this guide to review answers to frequently asked questions you might have during your onboarding.
• Nixle Message Types
  Single-page PDF with suggestions on how to choose the correct message type for your next Nixle message.
• Nixle Onboarding Checklist
  Print out this PDF and work your way through the list of onboarding tasks to ensure you are ready to use the Nixle platform
• Resolving Facebook Permission Issues
  A PDF guide to resolving the issue between Nixle and Facebook, caused by the recent Facebook change to business and organization pages.
• Tip Watch Overview
  A two-page PDF describing the Nixle Tip Watch feature, with details on how residents can submit anonymous tips to your agency.
• Writing Tips
  This 2-page PDF guide provides you with some tips for composing and sending Nixle messages to residents.