Diane McCoy
Articles
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IPAWS Publishing Status Values
Topic: Nixle: IPAWS Publishing Status Values. Description: The following table lists Nixle IPAWS publishing status values. Code Publishing Status Message Everbridge Status Description ...
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Can a Nixle Agency Logo Be Changed in the Public Profile?
Question: Can a Nixle Agency Logo Be Changed in the Public Profile? Answer: NOTE: The Agency logo can only be updated when the request has been made by an Agency Admin user or the Nixle ...
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Nixle: How to Add an Email Address to a Nixle Resident Profile via SMS
Topic: Nixle: How to add an email address to a Nixle resident profile via SMS. Description: To add an email address to a Nixle resident profile via SMS, follow the steps below: Send an SMS mes...
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Nixle: How Residents can Register for Nixle Notifications in the Everbridge Mobile App
Topic: How residents can register for Nixle notifications in the Everbridge Mobile App. Description: Residents can register for Nixle notifications in the Everbridge Mobile App as a new subscrib...
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Two Factor Verification
Questions: What is two factor verification used for? How does two factor verification affect an agency user or administrator? Why is two factor verification still happening when I use the same de...
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Nixle: How to View Your Nixle Admin/Account Information
Topic: How to view your Nixle Admin/Account information. Description: To view your agency's admin/account information, follow these steps: Log in to your agency at agency.nixle.com. Choose My Acc...
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How to Reset a Nixle Agency User Password
Topic: How to reset a Nixle Agency User password. Description: To reset the password for your Nixle user account, please follow these steps: Go to https://agency.nixle.com/login/ Select Forget y...
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Nixle: Troubleshooting Guide for Message Center and Groups
Topic Troubleshooting Guide for Publications & Groups. Description Groups See the table below for explanations of common issues and requests for Agencies, and the steps to resolve them. Request...
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Nixle: Troubleshooting Guide for Nixle Resident
Topic: Troubleshooting guide for Residents requests in Nixle Description: See the table below for explanations of common issues and requests, and the steps to resolve them. Request ...
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Nixle: Troubleshooting Failed Nixle Contact Uploads
Topic Troubleshooting Guide to Contact Upload Errors in Nixle Resolution When a CSV file containing contacts is uploaded to your Nixle agency, an email containing the import results will be sent. A...